The Victorian Internet

The Victorian Internet by Tom Standage Page A

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there were also pneumatic tube networks in Vienna, Prague, Munich, Rio de Janeiro, Dublin, Rome, Naples, Milan,
     and Marseilles. One of the most ambitious systems was installed in New York, linking many of the post offices in Manhattan
     and Rrooklyn. This system was large enough to handle small parcels, and on one occasion a cat was even sent from one post
     office to another along the tubes.
    Ry 1870, three-inch-diameter tubes were the norm, with carriers capable of transporting as many as sixty messages, though
     they were usually sent holding far fewer. According to statistics compiled in London, one three-inch tube was equivalent to
     seven telegraph wires and fourteen operators working flat out. Tubes were also good for coping with sudden surges in demand,
     such as when war fever struck London in July 1870 and the amount of traffic instantly doubled.
    However, blockages were a constant problem for all pneumatic tube networks. They were usually cleared by blasting air down
     the tubes—though really serious blockages meant having to dig up the street. In Paris, the distance to the blockage was sometimes
     calculated by firing a pistol down the tube and noting the time delay before the sound of the bullet's impact with the carrier.
     Leaks, on the other hand, were harder to find; the preferred method was to send a carrier on the end of a long string, and
     note the point at which the rate of take-up of the string slackened.
    A LTHOUGH THEY WERE ORIGINALLY intended to move messages from one telegraph office to another, pneumatic tube systems were
     soon being used to move messages around within major telegraph offices. Each of these offices was a vast information processing
     center—a hive of activity surrounded by a cat's cradle of telegraph wires, filled with pneumatic tubes, and staffed by hundreds
     of people whose sole purpose was to receive messages, figure out where to send them, and dispatch them accordingly.
    The layout of a major telegraph office was carefully organized to make the flow of information as efficient as possible. Typically,
     pneumatic tube and telegraph links to offices within the same city would be grouped on one floor of the building, and telegraph
     wires carrying messages to and from distant towns and cities would be located on another floor. Grouping lines in this way
     meant that additional instruments and operators could easily be assigned to particularly busy routes when necessary. International
     connections, if any, were also grouped.
    Incoming messages arriving by wire or by tube were taken to sorting tables on each floor and forwarded as appropriate over
     the building's internal pneumatic tube system for retransmission. In 1875, the Central Telegraph Office in London, for example,
     housed 450 telegraph instruments on three floors, linked by sixty-eight internal pneumatic tubes. The main office in New York,
     at 195 Broadway, had pneumatic tubes linking its floors but also employed "check-girls" to deliver messages within its vast
     operating rooms. Major telegraph offices also had a pressroom, a doctor's office, a maintenance workshop, separate male and
     female dining rooms, a vast collection of batteries in the basement to provide electrical power for the telegraphic instruments,
     and steam engines to power the pneumatic tubes. Operators working in shifts ensured that the whole system operated around
     the clock.
    Consider, for example, the path of a message from Clerkenwell in London to Birmingham. After being handed in at the Clerkenwell
     Office, the telegraph form would be forwarded to the Central Telegraph Office by pneumatic tube, where it would arrive on
     the "Metropoli­tan" floor handling messages to and from addresses within London. On the sorting table it would be identified
     as a message requiring retransmission to another city and would be passed by internal pneumatic tube to the "Pro­vincial"
     floor for transmission to Birmingham by intercity telegraph. Once

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