Confessions of a Public Speaker
start the group yourself.
    [ 30 ] My friend and ever-diligent copyeditor, Marlowe Shaeffer,
     insisted I inform you that a zillion is not a real number. In
     fact, according to http://cheese.com , there
     are currently 670 different kinds.
    [ 31 ] The downside to revealing everything is that you lose the
     element of surprise, which is useful in making narratives interesting.
     But what you gain in clarity and confidence is probably worth the
     trade.

Chapter 6. The science of not boring people

    There is a momentat every movie, symphony, and lecture, right before the show
    starts, when the entire audience goes silent. All the conversations and
    rustlings stop, and everyone, at about the same time, falls into quiet
    anticipation for what is about to happen. This is called the hush over the
    crowd, but really it’s the moment when the crowd itself first forms. The
    200 unique people with different thoughts and ideas now become one single
    entity, joining together for the first time to give their unified
    attention to the front of the room. And the strange part is that the
    audience gives control over to the unknown. They have not seen the movie
    before. They haven’t heard the lecture or seen the play. It’s an act of
    respect and an act of hope—and it’s amazing. There are only a few things
    in the world that can silence a room full of people, and the beginning of
    a performance is one of them.
    I get chills when it happens even if, like last week, I’m just in
    the back row of a movie theater about to watch Crank: High
    Voltage , a hopelessly silly action film. Even there, right
    after the previews and before the opening credits start, the sensation of
    listening to a crowded room trying to be silent is bizarre and magical at
    the same time. On this day, however, I broke the silence. A peanut M&M
    escaped from the stash in my hand, crashing to the floor. The sound of
    each and every bounce, as it rolled down to the front row, echoed in the
    ears of annoyed strangers. My clumsy violations, as embarrassing as they
    were, demonstrated how silence is rare, special, and easy to break.
    And when I’m the speaker, I know that special moment is the only
    time I will have the entire audience’s full attention. Unless an alien
    spaceship crash-lands on stage midway through the talk, the silence before
    I begin is the most powerful moment I have. What defines how well I’ll do
    starts with how I use the power of that moment. The balance rests on a
    bigger question: how will I keep people’s attention after that moment is
    gone? There’s an easy way to keep score: what percentage of the people in
    attendance is listening? 70%? 50%? 1%? Even if 70% of the room is
    listening, a pretty good score, how many of them understand what I’m
    saying? Who knows. But for those not paying attention, there’s no chance
    they’ll gain anything from my talk. For me to have value, I have to keep
    the attention of as many people as possible.
    The science is clear. No one can keep the undivided attention of his
    audience. Not really. How much uninterrupted attention do you ever get
    from your friends or coworkers? Or better yet, how often do you give all
    of your attention to someone else? Nodding your head every so often, while
    your spouse rambles on about his day at work, doesn’t count if you’re
    thinking about what’s on TV. It’s rare today to have more than a few
    undivided minutes with most people in your life. Email, Twitter, and
    mobile phones have made it worse, but it’s always been a problem. Our
    species has survived because of millions of years of hunting and working,
    using our muscles and brains in the active pursuit of things. Sitting and
    listening to someone drone on and on—which, unfortunately, so many
    lecturers do—is an attention disaster. Our genetic nature opposes the
    design of a basic, everyday lecture-room environment.
    This is far from a surprise, considering that most people avoid
    lectures when

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