visit two stores."
"And is this merely a sample store? I see no clerks cutting off goods or marking bundles."
"All our stores are sample stores, except as to a few classes of articles. The goods, with these exceptions, are all at the great central warehouse of the city, to which they are shipped directly from the producers. We order from the sample and the printed statement of texture, make, and qualities. The orders are sent to the warehouse, and the goods distributed from there."
"That must be a tremendous saving of handling," I said. "By our system, the manufacturer sold to the wholesaler, the wholesaler to the retailer, and the retailer to the consumer, and the goods had to be handled each time. You avoid one handling of the goods, and eliminate the retailer altogether, with his big profit and the army of clerks it goes to support. Why, Miss Leete, this store is merely the order department of a wholesale house, with no more than a wholesaler's complement of clerks. Under our system of handling the goods, persuading the customer to buy them, cutting them off, and packing them, ten clerks would not do what one does here. The saving must be enormous."
"I suppose so," said Edith, "but of course we have never known any other way. But, Mr. West, you must not fail to ask father to take you to the central warehouse some day, where they receive the orders from the different sample houses all over the city and parcel out and send the goods to their destinations. He took me there not long ago, and it was a wonderful sight. The system is certainly perfect; for example, over yonder in that sort of cage is the dispatching clerk. The orders, as they are taken by the different departments in the store, are sent by transmitters to him. His assistants sort them and enclose each class in a carrier-box by itself. The dispatching clerk has a dozen pneumatic transmitters before him answering to the general classes of goods, each communicating with the corresponding department at the warehouse. He drops the box of orders into the tube it calls for, and in a few moments later it drops on the proper desk in the warehouse, together with all the orders of the same sort from the other sample stores. The orders are read off, recorded, and sent to be filled, like lightning. The filling I thought the most interesting part. Bales of cloth are placed on spindles and turned by machinery, and the cutter, who also has a machine, works right through one bale after another till exhausted, when another man takes his place; and it is the same with those who fill the orders in any other staple. The packages are then delivered by larger tubes to the city districts, and thence distributed to the houses. You may understand how quickly it is all done when I tell you that my order will probably be at home sooner than I could have carried it from here."
"How do you manage in the thinly settled rural districts?" I asked.
"The system is the same," Edith explained; "the village sample shops are connected by transmitters with the central county warehouse, which may be twenty miles away. The transmission is so swift, though, that the time lost on the way is trifling. But, to save expense, in many counties one set of tubes connect several villages with the warehouse, and then there is time lost waiting for one another. Sometimes it is two or three hours before goods ordered are received. It was so where I was staying last summer, and I found it quite inconvenient."[2]
[2] I am informed since the above is in type that this lack of perfection in the distributing service of some of the country districts is to be remedied, and that soon every village will have its own set of tubes.
"There must be many other respects also, no doubt, in which the country stores are inferior to the city stores," I suggested.
"No," Edith answered, "they are otherwise precisely as
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