How to Be Professional in the Workplace (Communication Diva's Guide To:) by Jennifer Lynn Swanson
Authors: Jennifer Lynn Swanson
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Communication Diva's Guide to Professionalism in the Workplace
FIRST KINDLE EDITION
Jennifer Lynn Swanson 2012
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means without the prior written permission of the author, nor be otherwise circulated in any form of binding or cover other than that in which it is published and without a similar condition being imposed on the purchaser. Although this is a work of non-fiction some names have been changed by the author.This ebook is licensed for your personal enjoyment only. It may not be re-sold or given away to other person. If you would like to share this book with another person, please purchase an additional copy for each person you'd like to share it with. Thank you for respecting the work of this author. Disclaimer: The information included in this guide is for reference purposes only, and does not guarantee any particular results. It is my opinion on professionalism, and may contain errors or omissions, because I am, after all, human. I am not responsible for any actions you take as a result of using/following this guide. The contents of this book are under copyright, and all rights are reserved. No use of any part of this publication is allowed without my express permission. In other words ... don’t steal my stuff. Please. I have worked hard to make this available for you and would really appreciate it if you respected that.
About the Author
Jennifer Lynn Swanson is a podcaster, writer, coach, healthcare educator and children/youth/family minister. She lives with her husband and their four kids near the Vancouver, British Columbia area. Jenn has always been fascinated with how people communicate and has shared this fascination with her healthcare students, her many co-workers, friends, readers and listeners over the years. In 2011, she began www.communicationdiva.com where she is able to share this passion with a wider audience. Jenn hopes that what you find in this series of “How To” guides is helpful to you and somehow enhances your life.
Any comments, stories and/or suggestions for future publication topics are most welcome via email at [email protected]
Come say hello on Facebook ( communicationdivapage ) and follow Jenn on Twitter at JennSwanson2
www.communicationdiva.com
TABLE OF CONTENTS
( Click here to skip to the beginning of the book )
Preface
What is Professionalism, exactly?
Deadly Details: Seemingly Small Things Make a Big Difference in How You Are Perceived
The Stuff on Your Desk Says Something to the World. So Does the Stuff on Your Computer Screen.
What You Do: Actions Scream Louder Than Words
What You Wear: Communication Via Clothing
How is Your Tone of Voice? The Story of Sexy Voice Girl
Accountability: Who Can We Blame?
On Assertiveness
11 Excellent Attributes of Professional People (That You Should Strive to Attain)
In Conclusion
This book is dedicated to Katie, Ben, Emma, Sarah and my handsome editor Scott. Love to all of you!
Preface
So why a book on professionalism, you ask?
Well, since beginning my website and podcast in 2011, I have noticed that the majority of the daily search-engine searches have involved questions about being professional at work. An article I wrote in October 2011 is still getting daily views, and that was telling me something: people are looking for help .
There seemed to be a need out there for a non-textbook version of how to be more professional in the workplace, and I decided that perhaps I could help.
I also went with a few assumptions about my audience ... assumptions that I hope are accurate:
— People don’t want to spend two weeks reading a textbook on professionalism
— People are looking for quick, simple, actionable steps that can be implemented i mmediately
— People don’t want to spend a lot of money learning this material .
All of this
FIRST KINDLE EDITION
Jennifer Lynn Swanson 2012
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means without the prior written permission of the author, nor be otherwise circulated in any form of binding or cover other than that in which it is published and without a similar condition being imposed on the purchaser. Although this is a work of non-fiction some names have been changed by the author.This ebook is licensed for your personal enjoyment only. It may not be re-sold or given away to other person. If you would like to share this book with another person, please purchase an additional copy for each person you'd like to share it with. Thank you for respecting the work of this author. Disclaimer: The information included in this guide is for reference purposes only, and does not guarantee any particular results. It is my opinion on professionalism, and may contain errors or omissions, because I am, after all, human. I am not responsible for any actions you take as a result of using/following this guide. The contents of this book are under copyright, and all rights are reserved. No use of any part of this publication is allowed without my express permission. In other words ... don’t steal my stuff. Please. I have worked hard to make this available for you and would really appreciate it if you respected that.
About the Author
Jennifer Lynn Swanson is a podcaster, writer, coach, healthcare educator and children/youth/family minister. She lives with her husband and their four kids near the Vancouver, British Columbia area. Jenn has always been fascinated with how people communicate and has shared this fascination with her healthcare students, her many co-workers, friends, readers and listeners over the years. In 2011, she began www.communicationdiva.com where she is able to share this passion with a wider audience. Jenn hopes that what you find in this series of “How To” guides is helpful to you and somehow enhances your life.
Any comments, stories and/or suggestions for future publication topics are most welcome via email at [email protected]
Come say hello on Facebook ( communicationdivapage ) and follow Jenn on Twitter at JennSwanson2
www.communicationdiva.com
TABLE OF CONTENTS
( Click here to skip to the beginning of the book )
Preface
What is Professionalism, exactly?
Deadly Details: Seemingly Small Things Make a Big Difference in How You Are Perceived
The Stuff on Your Desk Says Something to the World. So Does the Stuff on Your Computer Screen.
What You Do: Actions Scream Louder Than Words
What You Wear: Communication Via Clothing
How is Your Tone of Voice? The Story of Sexy Voice Girl
Accountability: Who Can We Blame?
On Assertiveness
11 Excellent Attributes of Professional People (That You Should Strive to Attain)
In Conclusion
This book is dedicated to Katie, Ben, Emma, Sarah and my handsome editor Scott. Love to all of you!
Preface
So why a book on professionalism, you ask?
Well, since beginning my website and podcast in 2011, I have noticed that the majority of the daily search-engine searches have involved questions about being professional at work. An article I wrote in October 2011 is still getting daily views, and that was telling me something: people are looking for help .
There seemed to be a need out there for a non-textbook version of how to be more professional in the workplace, and I decided that perhaps I could help.
I also went with a few assumptions about my audience ... assumptions that I hope are accurate:
— People don’t want to spend two weeks reading a textbook on professionalism
— People are looking for quick, simple, actionable steps that can be implemented i mmediately
— People don’t want to spend a lot of money learning this material .
All of this
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