on a copy of the menu stuck to the wall and took a clean plate from the cupboard. Then he took the food from the original plate, rearranged it on the clean one, warmed it up in the microwave and then slid it across the work surface towards me.
`You expect me to take this out to him?' I said, not quite believing what I was seeing.
`Yes,' he grunted. `Looks more like it does on the menu now, doesn't it?'
Keith started to snigger from behind the newspaper he had picked up.
Knowing that there was no point in arguing with either of the chimps I was working with I picked up the plate and turned back round. I stood behind the doors for a couple of seconds to compose myself and looked out through the small porthole windows into the restaurant. I could see my nightmare customer sitting at his table, looking at his watch and tapping his fingers on the table impatiently, and I knew that whatever I did he was going to give me a hard time when I went back out to him. If I went back too quickly he'd accuse me of not having had time to prepare his food properly. If I kept him waiting too long he'd be just as incensed... I decided to wait for a few seconds longer.
Customers were the worst part of my job, and today I had been landed with the very worst type of customer. We got all sorts of passing trade at the restaurant, and there tended to be a couple of customers like this one coming in each week. They were usually travelling sales reps who were stopping in the motel just up the bypass. As a rule they were all badly dressed, loud, rude and ignorant. Maybe that was why they did the job they did and spent their time travelling around the country? Perhaps their wives (if anyone had been foolish enough to marry them) had kicked them out? Perhaps that was why they all came in here with an attitude like they had something to prove. Bastards the lot of them. It wasn't my fault they were so bitter and insecure, was it?
I pushed myself back out through the door and stood cringing next to the customer's table.
`That's better,' he said to my surprise as I put the plate of food down in front of him. Thank God for that, I thought as I quickly began to walk away.
`You're welcome, you wanker,' I muttered under my breath.
`Just a minute, girl,' the customer shouted as I reached the kitchen door. The three other customers in the restaurant looked up and watched me walk back to the table.
`Yes, Sir?' I answered through gritted teeth, doing my damnedest to remain calm and polite and not empty his pot of tea into his lap.
`This is cold,' he complained. He skewered a sausage on his fork, sniffed it and then dropped it back onto his plate in disgust, sending little balls of dried-up scrambled egg shooting across the table.
`Is it really?' I asked with obvious sarcasm and mock concern in my voice. `Yes, it is,' he snapped. `Now you listen to me, missy, you scuttle back over to your little kitchen right now and fetch me a fresh breakfast. And while you're there, send the manager out to see me. This really isn't good enough.'
There may well have been some justification to his complaint, but the tone of his voice and the way he spoke to me was completely out of order. I wasn't paid enough to be patronised and belittled. It wasn't my fault I had bills to pay and no other way of getting the money to pay them. It wasn't my fault that...
`Are you going to stand there looking stupid all day,' he sneered, `or are you going to go somewhere else and look stupid instead?'
That was it. The customer is always right, they say, but there are limits. Here at the Monkton View Eater, it seemed, the customer was always an asshole.
`Look, I'm sorry if the food isn't up to the standard you were expecting,' I began, somehow managing to still sound calm, even if I didn't feel it, `I'll get that sorted out. But there is no need to be rude to me. I'll go and get you...'
`Listen,' he said, the slow and
`You expect me to take this out to him?' I said, not quite believing what I was seeing.
`Yes,' he grunted. `Looks more like it does on the menu now, doesn't it?'
Keith started to snigger from behind the newspaper he had picked up.
Knowing that there was no point in arguing with either of the chimps I was working with I picked up the plate and turned back round. I stood behind the doors for a couple of seconds to compose myself and looked out through the small porthole windows into the restaurant. I could see my nightmare customer sitting at his table, looking at his watch and tapping his fingers on the table impatiently, and I knew that whatever I did he was going to give me a hard time when I went back out to him. If I went back too quickly he'd accuse me of not having had time to prepare his food properly. If I kept him waiting too long he'd be just as incensed... I decided to wait for a few seconds longer.
Customers were the worst part of my job, and today I had been landed with the very worst type of customer. We got all sorts of passing trade at the restaurant, and there tended to be a couple of customers like this one coming in each week. They were usually travelling sales reps who were stopping in the motel just up the bypass. As a rule they were all badly dressed, loud, rude and ignorant. Maybe that was why they did the job they did and spent their time travelling around the country? Perhaps their wives (if anyone had been foolish enough to marry them) had kicked them out? Perhaps that was why they all came in here with an attitude like they had something to prove. Bastards the lot of them. It wasn't my fault they were so bitter and insecure, was it?
I pushed myself back out through the door and stood cringing next to the customer's table.
`That's better,' he said to my surprise as I put the plate of food down in front of him. Thank God for that, I thought as I quickly began to walk away.
`You're welcome, you wanker,' I muttered under my breath.
`Just a minute, girl,' the customer shouted as I reached the kitchen door. The three other customers in the restaurant looked up and watched me walk back to the table.
`Yes, Sir?' I answered through gritted teeth, doing my damnedest to remain calm and polite and not empty his pot of tea into his lap.
`This is cold,' he complained. He skewered a sausage on his fork, sniffed it and then dropped it back onto his plate in disgust, sending little balls of dried-up scrambled egg shooting across the table.
`Is it really?' I asked with obvious sarcasm and mock concern in my voice. `Yes, it is,' he snapped. `Now you listen to me, missy, you scuttle back over to your little kitchen right now and fetch me a fresh breakfast. And while you're there, send the manager out to see me. This really isn't good enough.'
There may well have been some justification to his complaint, but the tone of his voice and the way he spoke to me was completely out of order. I wasn't paid enough to be patronised and belittled. It wasn't my fault I had bills to pay and no other way of getting the money to pay them. It wasn't my fault that...
`Are you going to stand there looking stupid all day,' he sneered, `or are you going to go somewhere else and look stupid instead?'
That was it. The customer is always right, they say, but there are limits. Here at the Monkton View Eater, it seemed, the customer was always an asshole.
`Look, I'm sorry if the food isn't up to the standard you were expecting,' I began, somehow managing to still sound calm, even if I didn't feel it, `I'll get that sorted out. But there is no need to be rude to me. I'll go and get you...'
`Listen,' he said, the slow and
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