could without swearing.
After a string of support staff mishaps, the law firm administrator had brought in a consultant to help us improve hiring and retention. One presentation focused on first impressions, teaching âSeven Ways to Make Those Seven Seconds Count.â So at one fifty-seven that afternoon, when I was cleaning up a spill by the tea cart and Jenâs applicant walked in for our two oâclock interview, I adjusted my attitude, straightened my posture, smiled, practiced my eyebrow flash, and leaned forward, extending my hand.
Thatâs six, I know. You canât accomplish the seventh stepâmaking eye contactâalone.
And she wasnât having it. Weâd been taught to improve our eye contact by making a habit of noticing the eye color of everyone we meet. Eyelids lowered, she touched my fingers lightly, as though my hygiene wasnât up to snuff. Mudbrown, I finally decided as we finished our brief tour of the shop and settled into the nook for a chat.
You canât just say, âI donât think this is the job for you.â Itâs bad karma. Plus they might surprise you.
Not this woman. She brushed sugarâor spiceâoff the bench before smoothing her pencil skirt and sitting, her spine not touching the seat back. Unusual posture for a woman not yet thirty. She ignored the tea Reed placed in front of her and trained her eyes on the table, barely moving a facial muscle as she answered my questions. She asked none of her own. An interview ought to be a conversationâabout the business, the job duties, the applicantâs experience and her goals. Thereâs a certain degree of puffing involved, both interviewer and interviewee emphasizing the upside. If youâve developed a reasonable amount of emotional intuition, though, youâll learn what you need to know. You may not find out that sheâs a single mother with dicey childcareâthe law says you donât get to ask. She may not discover that youâve had a revolving door the last few months; itâs none of her business. But you get a feeling.
âSo, tell me what you like to cook,â I said. âYour favorite recipes.â
âIs thatâa
dog
?â
I followed her shell-shocked gaze to the front counter, where a furry brown snout poked out.
She grabbed her bagâblack patent leather in a style the Queen might carry; it matched her low-heeled sling-backsâand slid out of the booth like a greased pig.
âShe might be allergic,â Reed said as she disappeared out the front door.
âOr going on an interview to prove sheâs job hunting so she can keep her unemployment benefits.â I sighed and sent the Universe a silent prayer.
One great candidate and Iâll be happy. Two would be ideal, but Iâll count my blessings if youâll please pretty please send me one perfect employee
.
Hey, how will the Powers That Be know what you want if you donât tell them?
*Â Â Â *Â Â Â *
LIKE most Seattleites, Iâd had little reason to explore the halls of the new SPD HQ. Tag worked patrol most of our time together, based in the West Precinct that runs from SoDo and the International District north to Queen Anne Hill. Not that HQ is all that new anymoreâten years maybe, a super-eco-green building, both modern sleek and a good fit with its historic neighbors.
I passed through security and reclaimed my bag, pleased that the computer system Reed and I had worked hard to implement had made the shop records so easy to compile.
But I am the daughter of activistsâa Vietnam vet turned dove and a hippie chick whoâd been arrested a dozen times or more at marches, protests, and sit-ins. Our house mantra had been âQuestion authority.â
My folks had raised their eyebrows when I married a cop. But theyâd accepted Tag, who was a bit of an anomaly in his own well-heeled, suburban family. And theyâd been quietly
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